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From a humbling beginning back in 1991, Inflight Service has consistently followed our founding business idea, to provide services to the travel retail industry that enhance operational efficiency, boost sales and revenue and enable our customers to free resources to focus on their core business as travel operators. With the luxury of hindsight, it has proved to be a winning strategy.
We are today a regional leader in our field and our innovative services are employed by many leading airlines, ferry & cruise lines and airport shop operators in the Nordic and Baltic regions. We offer our customers a complete range of services, encompassing strategic purchasing and assortment management, marketing, logistics and distribution, staff training and incentive programs as well as an array of operational and administrative services. Together with our customers, we develop comprehensive service concepts that adapt perfectly to customer-specific requirements. Our significant, collective purchasing power and vast product knowledge enables us to assemble very attractive product offers at highly competitive prices. Logistically, our customers are served from our distribution and warehouse centres, strategically located in southern Sweden to ensure reliable deliveries with short lead times to the entire Nordic/Baltic region.
Inflight Service is also an airport retailer itself, operating its own airport shops under the EUROSHOP brand in Stockholm (Sweden), Cracow, Gdansk and Posnan (Poland), Tallinn (Estonia), and onboard Fjordline’s ferry M/S Bergensfjord (Norway). We are currently investigating ways to expand our concept to further airports in the Eastern European area and to further ferriesries.
Much of our achievement can be accredited to our ability to preserve the entrepreneurial focus that the company was built on. It has provided us with the flexibility and innovation to come out stronger from the many challenges that the travel retail industry has faced in recent years.
Inflight Service currently employs approx. 300 people in five countries. The annual turnover for fiscal year 2010 amounted to 185 MEUR (Million Euro) and our total purchasing volume in retail value exceeded 500 MEUR. Our firm observance of all entered commitments has repeatedly been awarded AAA status – the most recognized Swedish rating of a company’s immaculate credit and payment record.
Website: Inflight Service
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